The Weaver FAQ's

Answers to your questions about The Weaver’s Rugs.

General FAQs

What are the different types of rug and carpet constructions?

The Weaver offers a wide range of rug and carpet construction types, including Hand-Knotted, Hand-Tufted, Shaggy, Handloom, Leather, and Flatweave options. Each construction type is crafted to meet diverse preferences and design styles. Explore our complete collection by visiting The Weaver Shop.

What is the difference between hand-knotted and hand-tufted rugs?

FeatureHand-KnottedHand-Tufted
Pile Height8-10 mm12-14 mm
Lead Time8-10 weeks for standard sizes4-6 weeks for standard sizes
Materials UsedWool, Tencel, Bamboo Silk, Real Silk100% Wool, Tencel, Bamboo Silk
CustomizationDesigns, sizes & shapes can be customizedDesigns, sizes & shapes can be customized
Color RangeUp to 2500 colorsUp to 2500 colors
Design IntricacyHigh intricacyHigh to simple intricacy
LifespanApproximately 20-25 yearsApproximately 5-8 years
CostGenerally more expensive due to time and skill involved.More affordable compared to hand-knotted rugs.
Back AppearanceDesign is visible on the back.Back is covered with a canvas or fabric layer.
Ideal UsePerfect for high-traffic areas and heirloom pieces.Suitable for low to medium-traffic areas.
Hand Knotted

What are the different materials used by the weaver?

At The Weaver, we take pride in offering a wide array of premium materials to craft the perfect rug for your space. From luxurious Bamboo Silk, soft Wool, and rich Silk to eco-friendly Jute, durable Leather, and versatile blends like Tencel and Cotton, our selection caters to every taste and need. Whether you’re looking for timeless elegance or modern innovation, we have the perfect material to bring your vision to life.

Material

Custom & Design

Custom and Design Options

What are the benefits of custom-made carpets and rugs?

Colour Box: Custom-made carpets allow you to select colors that complement your interiors perfectly. Whether you prefer bold, vibrant shades or soft, neutral tones, you have complete control over the palette to harmonize with your space.

Colour Box

Placing a Rug: Custom rugs can be tailored to fit any specific area, ensuring a seamless look. This flexibility ensures the rug enhances the aesthetics and functionality of the space without overwhelming or underwhelming the design.

Plastic a Rug

Unique Shapes and Designs: One of the biggest advantages of custom-made rugs is the ability to create unique shapes and patterns that align with your style. Whether it’s an abstract design or something more traditional, you can achieve a truly one-of-a-kind look.

Unique Shape Rug

Size Possibilities: Custom rugs are crafted to fit your desired dimensions perfectly. This ensures there are no compromises on size, making them ideal for both compact and expansive areas.

Staircase Rugs: With custom-made options, you can design rugs specifically tailored for staircases, ensuring a precise fit and cohesive design. These rugs add both safety and sophistication to your stairways.

Staircase Rug

Can I see samples before purchasing a custom rug?

We offer samples exclusively for touch and feel purposes.

Sample Rug

What value additions can enhance the design and functionality of a rug?

Carvings: Intricate details are added to create a three-dimensional effect, making patterns stand out and adding texture.

Fringes: These decorative edges provide a traditional or handcrafted look, serving as a stylish finishing touch.

Fringes

High-Low Texture: By weaving areas with varying pile heights, rugs achieve a sculpted, dimensional appearance, adding depth and visual interest.

Pile Height: This refers to the length of the fibers on the rug’s surface. Shorter piles are low-maintenance and ideal for high-traffic areas, while higher piles offer a luxurious and soft feel, perfect for cozy spaces.

Pile Height

Do you offer anti-stain and Nano coating treatments?

Yes, we provide anti-stain and Nano coating treatment upon request. For more information, please visit The Weaver Contact Us.

Anti Stain and Nano Coating

Do you do custom-made carpets and rugs?

Yes, we specialize in custom-made carpets and rugs. As a bespoke rug and carpet company, we take pride in crafting unique, tailor-made designs to suit your specific needs.

Care & Maintenance

Care and Maintenance

What are the most common problems people face with rugs and carpets?

The most common problems people face with rugs and carpets include shedding, which is especially noticeable in new carpets. At The Weaver, we understand that shedding is a natural characteristic of carpets made with staple or spun yarn in a cut pile. This occurs due to foot traffic and regular vacuuming as the carpet settles. While this may seem concerning, it’s a normal and temporary occurrence. Over the first few months, shedding will significantly reduce, and your carpet will only shed minimally throughout its lifetime. With The Weaver’s bespoke rugs, you can enjoy lasting beauty and comfort, designed to stand the test of time.

Rugs and Carpet

How should I clean my rug regularly?

To maintain your rug, vacuum it at least once a week to remove dust and debris. For a deeper clean, use a vacuum with adjustable height settings. Avoid using the beater bar on delicate rugs; instead, opt for a handheld vacuum or an upholstery attachment to protect the fibers and preserve the rug’s quality. Regular care like this ensures your rug stays clean and beautiful for years to come.

Clean My rug

Can I wash my rug at home?

We recommend having your rugs professionally cleaned to prevent damage. Hand-knotted or silk rugs should never be immersed in water, as this can harm their delicate fibers and craftsmanship.

How do I store my rug properly?

To store your rug properly, start by cleaning it thoroughly and ensuring it is completely dry. Roll the rug instead of folding it to prevent creases. Wrap it in a breathable fabric like cotton to protect it and store it in a cool, dry place. Avoid plastic wrapping, as it can trap moisture and lead to mildew.

Stock and Delivery

Stock and Delivery

Do you ship internationally?

Yes, we offer international shipping.

What is the delivery time?

Delivery time varies by location, typically taking 2-4 weeks after production is complete.

Can I track my rug?

Yes, you can! To check your order status, please contact us at +91 8657666010 via call or WhatsApp for the latest updates.

What are the packaging methods used for shipping rugs?

We ensure rugs are securely packaged, either rolled or folded based on their type and size. Protective materials are used to safeguard them during transit.

Do we keep stock rugs?

As a bespoke company, we don’t keep stock rugs.

Partnership and Business

Partnerships and Business Inquiries

How do we partner with you? Are there any B2B benefits?

Partner with The Weaver: Elevate Your Designs with Bespoke Handmade Rugs

We collaborate with PMCs, Interior Designers, and Architects to build mutually rewarding partnerships.

Why Partner with The Weaver?

  • Exquisite Collections: Discover endless possibilities to transform any space into a masterpiece with our exceptional handmade rugs.
  • Tailored Designs: Bespoke solutions that perfectly align with your vision.
  • Variety Beyond Compare: A wide range of designs and styles to suit every need.
  • Seamless Experience: Hassle-free operations from design to delivery.
  • Unmatched Timelines: Exceptional lead times to keep your projects on schedule.
  • Competitive Pricing: Premium quality without premium pricing.

Let’s Create Together!
Unlock the benefits of partnering with The Weaver. Click here to learn more and join our network.

Showroom and Assistance

Studio and Assistance

Is there a showroom I can visit?

Yes, absolutely! We have showrooms in Mumbai. For more details or to find a store near you, please visit our Contact Us page.

How we work

At The Weaver, we specialize in crafting bespoke rugs that combine artistry and functionality. Our process begins with understanding your unique vision, followed by designing custom patterns, selecting high-quality materials, and tailoring the rug to fit your space perfectly. Each piece undergoes thorough quality checks, ensuring it aligns with your expectations, and we provide seamless delivery and placement assistance. For more details, visit The Weaver – How It Works.

Still have questions? We’re here to help!

Feel free to contact our customer service team. You can call us at 77108 02486, send a WhatsApp message to 99309 25816, or email us at sales.team@theweaver.co.in. We look forward to assisting you