The Weaver FAQ's

The most common problems people face with rugs and carpets include shedding, which is especially noticeable in new carpets. At The Weaver, we understand that shedding is a natural characteristic of carpets made with staple or spun yarn in a cut pile. This occurs due to foot traffic and regular vacuuming as the carpet settles. While this may seem concerning, it’s a normal and temporary occurrence. Over the first few months, shedding will significantly reduce, and your carpet will only shed minimally throughout its lifetime. With The Weaver’s bespoke rugs, you can enjoy lasting beauty and comfort, designed to stand the test of time.

To maintain your rug, vacuum it at least once a week to remove dust and debris. For a deeper clean, use a vacuum with adjustable height settings. Avoid using the beater bar on delicate rugs; instead, opt for a handheld vacuum or an upholstery attachment to protect the fibers and preserve the rug’s quality. Regular care like this ensures your rug stays clean and beautiful for years to come.

We recommend having your rugs professionally cleaned to prevent damage. Hand-knotted or silk rugs should never be immersed in water, as this can harm their delicate fibers and craftsmanship.

To store your rug properly, start by cleaning it thoroughly and ensuring it is completely dry. Roll the rug instead of folding it to prevent creases. Wrap it in a breathable fabric like cotton to protect it and store it in a cool, dry place. Avoid plastic wrapping, as it can trap moisture and lead to mildew.

Yes, we ship internationally to most destinations using 1st Class providers like FedEx, DHL or TNT.

We only provide custom rugs based on individual requirements. However, we have a wide collection of designs to choose from. You can take a look over here: https://www.theweaver.co.in/shop/

Delivery time varies by location, typically taking 2-4 weeks after production is complete.

Yes, you can! To track your rug shipment, please connect with our sales team or any of our dedicated team members. They will assist you with all the details you need.

We ensure rugs are securely packaged, either rolled or folded based on their type and size. Protective materials are used to safeguard them during transit.

We partner with PMCs, Interior Designers and Architects for mutually beneficial relationship.

Some of the key benefits include:

• Offering brilliant collections with limitless possibilities and exceptional quality, handmade rugs can turn your space into an ultimate work of art!
• Bespoke rugs
• Spoilt for choice
• Seamless hassle free operations
• Exceptional lead times
• Competitive prices

To find out the benefits and to become a partner with The Weaver, please follow the link here:
https://www.theweaver.co.in/partner-with-the-weaver/

• Exquisite Collections: Discover endless possibilities to transform any space into a masterpiece with our exceptional handmade rugs.
• Tailored Designs: Bespoke solutions that perfectly align with your vision.
• Variety Beyond Compare: A wide range of designs and styles to suit every need.
• Seamless Experience: Hassle-free operations from design to delivery.
• Unmatched Timelines: Exceptional lead times to keep your projects on schedule.
• Competitive Pricing: Premium quality without premium pricing.

Let’s Create Together!
Unlock the benefits of partnering with The Weaver. Click here to learn more and join our network.

Yes, absolutely! We have showrooms in Mumbai. For more details or to find a store near you, please visit our Contact Us page.

At The Weaver, we specialize in crafting bespoke rugs that combine artistry and functionality. Our process begins with understanding your unique vision, followed by designing custom patterns, selecting high-quality materials, and tailoring the rug to fit your space perfectly. Each piece undergoes thorough quality checks, ensuring it aligns with your expectations, and we provide seamless delivery and placement assistance. For more details, visit The Weaver – How It Works.

feel free to contact our customer service team. You can call us at 77108 02486, send a WhatsApp message to 99309 25816, or email us at sales.team@theweaver.co.in. We look forward to assisting you

Yes, we have ax exhaustive range of rugs you can select from on our newly revamped catalogue page: https://www.theweaver.co.in/shop/

Ofcourse, we encourage people to come to us with all sorts of ideas and inspirations, we love bringing these thoughts to life.

If you have something up your sleeve, you can post it here.

We have an extremely exhaustive price range starting from value for money rugs right upto exquisite ones. Our simple objective at The Weaver is to find a fit for everyone coming to us for their spaces.

Usual lead time starts at about 4 weeks and then moves upwards depending on the size and kind of rug. That being said if push comes to shove, we’ve executed some benchmark projects in exceptional lead times.

Standard spaces include Residences, Hotels, Offices, Outhouses, etc. but recently people have also started using carpets as wall hangings, art-pieces so the possibilities are limitless.

Find out more about rugs and carpets applications over here.

The Weaver studio and head office situated in Lower Parel, Mumbai offers an immerse experience where customers can physically engage with our products.

You can get complete contact details on contact us page:
https://www.theweaver.co.in/contact-us/

We offer a flat shipping rate of INR 5000 for deliveries within India.

We are extremely cost effective to begin with.

In addition to this, stock designs from the website requiring no customisation in ay manner whatsoever could have a price benefit, get in touch to know more.

Since all our Products are completely bespoke, we don’t offer any refunds.

We offer a very high level of clarity via 2D Design and/or renders, Materials Samples and Colour Swatches so a situation of deliverables not meeting promise would not quite arrive if at all.

The Weaver offers a wide range of rug and carpet construction types, including Hand-Knotted, Hand-Tufted, Shaggy, Handloom, Leather, and Flatweave options. Each construction type is crafted to meet diverse preferences and design styles. Explore our complete collection by visiting The Weaver Shop.

At The Weaver, we take pride in offering a wide array of premium materials to craft the perfect rug for your space. From luxurious Bamboo Silk, soft Wool, and rich Silk to eco-friendly Jute, durable Leather, and versatile blends like Tencel and Cotton, our selection caters to every taste and need. Whether you’re looking for timeless elegance or modern innovation, we have the perfect material to bring your vision to life.

Colour Box: Custom-made carpets allow you to select colors that complement your interiors perfectly. Whether you prefer bold, vibrant shades or soft, neutral tones, you have complete control over the palette to harmonize with your space.

Placing a Rug: Custom rugs can be tailored to fit any specific area, ensuring a seamless look. This flexibility ensures the rug enhances the aesthetics and functionality of the space without overwhelming or underwhelming the design.

Unique Shapes and Designs: One of the biggest advantages of custom-made rugs is the ability to create unique shapes and patterns that align with your style. Whether it’s an abstract design or something more traditional, you can achieve a truly one-of-a-kind look.

Size Possibilities: Custom rugs are crafted to fit your desired dimensions perfectly. This ensures there are no compromises on size, making them ideal for both compact and expansive areas.

Staircase Rugs: With custom-made options, you can design rugs specifically tailored for staircases, ensuring a precise fit and cohesive design. These rugs add both safety and sophistication to your stairways.

We offer samples exclusively for touch and feel purposes.

Carvings: Intricate details are added to create a three-dimensional effect, making patterns stand out and adding texture.

Fringes: These decorative edges provide a traditional or handcrafted look, serving as a stylish finishing touch.

High-Low Texture: By weaving areas with varying pile heights, rugs achieve a sculpted, dimensional appearance, adding depth and visual interest.

Pile Height: This refers to the length of the fibers on the rug’s surface. Shorter piles are low-maintenance and ideal for high-traffic areas, while higher piles offer a luxurious and soft feel, perfect for cozy spaces.

Yes, we provide anti-stain and Nano coating treatment upon request. For more information, please visit The Weaver Contact Us.